Best Western Melbourne City Hotel
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Best Western Melbourne City Hotel

16 Spencer St Melbourne VIC 3000, Australia

3.9 (1042) Directions Health 50 Autism-Friendly Soft Lighting Lower Crowd

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50 out of 100 Good
Vibe
Rating 3.9★
1042 reviews
50 Health

Review & Reputation

Aggregated from 5 reviews across 3 sources

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Google
3.9
1042 reviews
Yelp
Yelp data
Verified Health Choice
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0 community reviews

AI Sentiment Analysis

60% Positive 40% Neutral 0% Negative

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via Google

For the price it was. Ok and central BUT if you are over 90 kg well, lather up buttercup..you will need too to get through shower door! At best 1/2 metre wide! Bathroom you have to go out too change your mind.. soooo small. I've had bigger on the cruise ship. One elevator working other has been down for 5 months as far as we can work out. You get what you pay for rule applies. Staff were great.

Leonie Loveday · 2026-01-07

via Google

I’ve just checked into my room and have been greeted by a seriously unenthusiastic male whom couldn’t care less for his guests. The room was clean and tidy and perfect for what I needed. Best western, not the best first impression. At least the bed is comfy!

Helena Ecimovic · 2025-11-23

via Google

It was great to stop for 2 nights at Best Western. Great value in terms of cost, nice, clean and centrally located. The cost per night was $144 including decent breakfast. Very happy with that. Team was professional and polite. Will come back. Thank you

Maria · 2025-11-05

via Google

Great location - perfect room for 1 night stay. The staff were so kind, we got to check in at 10.45am which is almost unheard of! My only complaint would be that there were no windows in the room & there was an annoying noise whenever someone was in the shower. For 1 night stay this wasn’t really an issue and the positives outweighed the negatives. Would stay again due to the great location!

Chel O · 2025-10-26

via Google

I had a great stay at this budget hotel. From the moment I arrived, the staff were friendly and welcoming. The room was spotless and well-maintained, which I really appreciated. I found the bed super comfortable. It was also surprisingly quiet, which made for a very peaceful and restful stay. The hotel is in a great location, and for the price, this place offers excellent value for money. The room was cosy, the bathroom compact, but honestly, it was more than sufficient for my needs. Everything was functional and clean. I would recommend this place to anyone looking for a clean, comfortable stay in a good location with excellent customer service at a great price. I will definitely stay again!

Bec K · 2025-07-11

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