Austro Bakery

Wow, just wow, this bakery always hits the spot for me when I’m craving a dopamine hit. I feel so spoilt with the selection of goodies on offer.

Nina Panisa · 2025-11-23

Austro bakery is the best of the best! They stock their pastries at all your favourite cafes (cam’s kiosk, juniper and Florian) but you can’t beat getting the full selection at Austro. Everything is made on site and fresh using seasonal ingredients and the menu change regularly. My favourites are the Vienna coffee scroll and the Leberkase sandwich with zucchini pickles - but it’s always so hard to pick!

Lily Norman · 2025-11-22

When we visited the store, the staff was quite rude. It felt as if we were invisible. Even when we were paying for the food, she didn’t say ‘thank you’ and just kept chatting with the other customers. I could tell she was treating customers with colored eyes…… very unpleasant bakery experience!!!

yanxiang Jiao · 2025-11-21

I have been eyeing this bakery that only opens 2 days a week and have been reading good reviews online. I tried the mushroom t-stracc and carrot cake. The carrot cake was just average and kind of disappointing, but the mushroom t-stracc was good.

Y T · 2025-07-12

I visited this bakery this morning and got a single hot cross bun and a semla bun. We came from Perth and were so keen to try this bakery, but it was so disappointing. The hot cross bun was inedible. As seen in the image, it was SO DRY and the flavour was terrible. There was clearly no salt in the dough (all sweets should have salt to balance the flavours) and it was as hard as a rock. It was low, not fluffy at all and there were too many sultanas. There was no cinnamon flavour throughout and it was just awful. I recently baked hot cross buns at home and it was not difficult at all. Mine came out fluffy and delicious. The semla bun was dry and stale and the cream didn’t taste right. There was no almond flavour throughout the pastry and it was barely edible. The almond paste inside was so sickly sweet that it had to be taken out. All of the sweets and bread products sit out and I believe this is why they go stale to quickly. They’re not in a fully enclosed cabinet and today was a 30°C day. There were products with fresh cream and other dairy products sitting out of the fridge in the open warm air. All items have no prices displayed and it cost over $16 for 1 hot cross bun and a small semla bun. There was a sign stating “public holiday surcharge” but there was no percentage stated. We were so disappointed with our experience here. Melbourne has such incredible bakeries around and I will not be returning to Austro. EDIT: The reply received from the bakery owner regarding my review is very disappointing. We did message you privately (multiple times) and all messages were seen, but we were left with no response. I understand what it is like to have a small business, my family has owned one for 15 years, but customer service should always be a priority. I have read some other replies from the over, to negative reviews and they are of the same calibre, with a slightly passive aggressive undertone. All feedback should always be taken on board and the customer is always right - it’s the key to good hospitality. You can produce a mediocre product, but have FABULOUS customer service OR you can produce an incredible product, with terrible customer service and the customer will always choose the place with good customer service. Eating out in this economy is a luxury and negative experiences can always be resolved and all feedback should be taken onboard and used to improve. I won’t be removing my review, as this is a true depiction of my experience and it is an honest review of the items I purchased and the overall experience. No one should be asked to revoke a review of their experience if it was negative, isn’t it the whole point of having reviews in the first place?

Alessia Maio · 2025-04-19