Complaint About Poor Service and Food Quality – Drive Thru Visit at 12:15 AM.
Hi,
I went through the drive-thru around 12:15 AM and ordered 2 fresh chips with extra salt. I waited in line for about 30 minutes, but the chips I received were not fresh, even though they had good seasoning.
I went around again and waited another 10 minutes to ask for fresh ones, explaining that it was my first time having this issue at your store. The staff member (an Indian woman, medium height – I couldn’t get her name) argued with me, shook her head, and walked off.
The second batch I received was even worse – the chips were cold and extremely salty, to the point that they were not edible.
I’ve always had good experiences before, so I was really disappointed with the service and food this time. Please look into this situation, as I would appreciate a response or replacement for my order.
(The pictures your about to see is ridiculous)
Thank you
Annika Dyer · 2025-10-26
I’m being monitoring the wonders of the world. All stars and planets Lord has shown me closely. Saturn rings catches my eyes. So, I decided to buy some onion rings today with some extra catchup. They were hot, fresh, crunchy and tasty. The restaurant staff were friendly and quick. There is plenty of parking. I want my wedding ring to look like Saturn rings. I took one onion ring closed to my eye. I saw a cat staring at me. I said, Hey kitty.
Muhammad Ali · 2025-08-27
today I went to the drivethru around 8:10 the service was amazing the hijabi girls working there were so nice, polite, and welcoming. they are always helpful and help me decide what to pick they were very patient and made the experience really pleasant I truly appreciated their kindness and great customer service. Muslims are very kind hearted. RECOMMEND
josh farnandez · 2026-01-08
A Satisfying Visit to Hungry Jack's Dandenong! 🍔👍
I stopped by Hungry Jack's in Dandenong for a quick bite, and I'm glad I did! The standout features of this visit were the surprisingly neat and clean toilets – a pleasant surprise! 🚽 The customer service was also top-notch; the staff were friendly, attentive, and made sure my order was just right.
The food was good, if not spectacular – my burger was cooked to order and was tasty. Overall, a solid choice for a quick meal in Dandenong. If you're in the area, Hungry Jack's is a reliable option.
Highlights:
- Clean and well-maintained toilets 🚽
- Friendly and attentive customer service 👫
- Good food quality 🍔
Will definitely consider coming back!
Bibin Thomas · 2025-06-14
The Burger was good but the staff doesn’t seem to give enough attention on the order.
I ordered on drive through and specifically mentioned “NO ICE” in the drink. When I picked the order and went drove a bit far I realised they had put ICE in the drink.
Brought back trust issues and will now check for it whenever I order from this branch.
Muhammad Saaim · 2025-07-27