McDonald's Werribee

My last meal was Macca’s, today I was sick and had explosive diarrhoea, male toilets had human excrement on seat… ran to disabled and no paper at all , too embarrassed to discuss with busy staff making morning coffee. If staff see this I’d like socks and jocks compensation, I’m a tradie and works gonna be hard today

Iain Mackenzie · 2025-10-14

I've never liked eating at fastfood especially McDonald's due to the food have changed over the years. So my wife and son decided to drop in and order at the drive through early morning on the way home, and this is why I hated fast food from McDonald's. The fries were cold and looked a day old and felt like cardboard. My breakfast muffins was cold and dry and hashbrowns were also cold and hard. The only thing that tasted right was our hot chocolate.

Steve Stevenson · 2024-10-08

Found the service to be reasonably quick. Staff were friendly. Foind that the day I went, the store wasn't that clean (thanks to people being lazy and not putting their rubbish in the bins provided). Plus the men's and women's toilets were out of order on the day I was there. Reasonably good location. Plenty of parking.

Christine Brandt · 2025-10-08

Dont go here if you are Australian. Clear case of reverse racism. Had to wait 20 minutes for my food. So many people came and went while I stood waiting for my food. One thing was obvious.. as one of the only Australians in the store I had to wait. After waiting so so I asked what had happened to my order. Woman walked off without even answering me. Very rude. 2pm 21st November. Next time I will go to a store that doesnt discriminate against white people.

Andrew “Moose” de Groot · 2025-11-21

Hi guys The blog will be precise because am trying to find maccas who are able to accommodate people with all abilities # my slogan #education for all abilities 2019 New year celebrations at maccas son 6 months old. He didn't eat much but enjoyed looking at the food and be with the family. The food was freshly cooked and cooked to order. Thanks guys. Photo take Jan 1 2019 January 11 drive through: awesome job and customer service person was so nice and kind. She took the order and told us we need to wait for apple pie . We were happy about this as we would get fresh. She didn't made fuss about seniors card or ask to produce one. My order her meal. At times she find difficult to get the card or take longer. So giving the discount as requested nice. I hope all maccas learn from this store and treat seniors respectfully 2024 January 12 lunch dine in we came here after 5 years. Good place and spacious place. The food quality excellent and the staff were nice and friendly and helping each other . Food cooked to order and done well done. Service prompt. The pineapple fritters not that good maybe it was on the self for long time. Next will request cook to order or maybe you guys should cook this when customer order. The quality of food count and we would prefer to wait. Dev said yes to this mac Donald and today he ate the chips. Finally this macdonald can cook chip which tastes awesome. Always order chips hot. The nuggets were not hot as requested. When we say hot hot it means that to hold the nuggets you need the tissue and it taste yum. Give a try and you will see the difference. So this store is kids friendly, Accommodating special request needs without doing any mix and match with old and hot nuggets. (Some store I have been too they awould put cold nuggets at bottom and hot on top. The best part they didn't ask for the seniors card to give my mum drink. Thanks guys for following the maccas policy and you are accommodating people with all abilities. Love the manager or store manager came out to the dinning and were cleaning the tables. It showed awesome leadership quality and no job to be Ingore. Remind when when I was in hungry jack where I was incharge of front and I had to make sure each customer were happy and keep area clear clean. We didn't take any photos as phone was used by my son. Next visit 12 January dinner late about 10pm. Customer service great but the cook didn't follow the instructions as asked. Ad we wanted hot hot nuggets and were given warm nuggets. The cook told the front counter wrong information. When returned the cook still fussing it is hot and cooked now. I told them it is not. They gave another one and it wasn't hot hot just OK lucky my son said it is fine. Happy he had finish the meal. And for the cook they should listen to the front counter and their supervisor when asked and also the need for the customer. We are fusy family but we value what maccas provide. Without you guys my son wouldn't be eating Andy food and they are other people who are on the same boat. Remember population with disability or fusy eaters they cant express their feelings so you guys should make order as asked. Fast service and ordered not made as asked defeat the purpose and the customer get annoyed. The restaurant and other staff were. Team works well. T2015 27june 2025 lunchtime Well came back after a year and hoping the food will be as we want. Dev said I hope I get my nuggets. Looks more spacious as we enter and this time disabled parking just next to entrance of door. The customer service person he was so nice and friendly and when I said it is special order with fusy eater. He said ok. From the order I take to telling the crew about the special request was awesome. After paying within seconds the information was given and noone made the fuss and the guy (sorry didn't ask Ur bame), he made sure the order was right with the help of the manager. Nice to know now days young crew knows about fusy eaters, AFRID and Dev rating is 1 trillion

Bhawna Pathik · 2025-06-28