Crown Towers Melbourne

⭐️⭐️⭐️⭐️⭐️ Luxury stay with incredible service and an unbeatable location Crown Towers is definitely on the expensive side, but the luxury rooms and service are absolutely 5/5. From the moment you arrive, the staff go out of their way to make sure you have everything you want and need, and they do it quickly and with genuine care. We stayed in an executive suite which was pretty spacious. This was my first time staying at Crown Towers, invited by a friend, and it felt like such a treat. The room itself was beautiful, but the highlight for me was the bath with the TV built in. Pure luxury and such a relaxing experience. The location is fantastic, right in the city along the Yarra, with the casino and everything you need at your doorstep. I’ve also stayed at the Chadstone recently, which was amazing & had a spa (so also a great option if u don’t need to be in the city) but the city location & casino definitely takes this one up a notch The only downside was the pool area. Being school holidays, it felt more like a public pool than a luxury hotel experience, which I did expect to some degree. What would make it even better would be spa baths or an adults-only spa area within the pool section. There isn’t a spa unless you pay extra for the day spa, which was a little disappointing. That said, everything else was fantastic. The Conservatory was absolutely amazing and worth the hype. Overall, a beautiful, luxurious stay with outstanding service. Would definitely recommend if you’re looking to treat yourself. ✨

The Robsons · 2026-01-21

I am truly amazed by my experience at one of Crowns Villas. From the moment I arrived, I was struck by how absolutely beautiful the villa is—every detail was thoughtfully designed and impeccably maintained. The atmosphere was luxurious yet warm and welcoming, making it the perfect place to relax and unwind. What truly made the stay exceptional, however, was the service. The staff went above and beyond to ensure my comfort and satisfaction, always attentive, professional, and genuinely kind. Every request was handled seamlessly, making me feel valued and well taken care of throughout my stay. I couldn’t be more satisfied with my experience at one of Crowns Villas, and I highly recommend it to anyone looking for elegance, comfort, and outstanding service. This was a stay I will never forget.

Koby Walker · 2026-01-17

For the past seven years, my niece and I have stayed at Crown Towers annually for 2–3 nights to celebrate our combined birthdays, always booking a Premier Room. Aside from consistently dirty windows, the experience has repeatedly been a genuine five-star stay. This year, I stayed for three nights over Christmas with my cousin, booking a Studio Room. While the windows were spotless and the small walk in dressing room fantastic, everything else fell well short. Despite astronomical Christmas rates, my room (1025) was tired, dated, and clearly overdue for refurbishment. Issues included chipped furniture, stained upholstery, marked and dusty lampshades, mould in the shower, marked and dated power points, a missing desk lamp. The bathroom amenity box was heavily marked and scuffed, with visible stains and wear. The in-room amenities were abysmal. Toilet paper and tissues were thin and of poor quality. Opening the tea and coffee drawer felt more like a budget motel than a five-star hotel. Sparse condiments, no napkins, and poor presentation were completely unacceptable for a five-star hotel and particularly for the nightly rate charged. Overall, I was exceptionally disappointed. Lesson learned: insist on a recently renovated room. Positives: location is spectacular; dining at Conservatory, Gradi and Rockpool was excellent; service, spa and pool were all excellent.

stacie mitchell · 2025-12-29

Check in at 3pm which is quite late and if you arrive 3:30 good luck (photo was from a Sunday), was over 30 min wait. Pool is packed full of kids (and adults to be fair) and the hot tub spa only fits around 4-6 people. Adults only hours 8-10pm which is good but pool closes 10 so you pretty much need to skip dinner. Steam room only, no sauna, fits maybe 8 people. Gym is nice if you plan to workout. Rooms are dated, in deep need of a refresh, stains on carpets/couches, walls have been dented etc. drains were semi blocked, tiny toilet and water pressure too low to run shower and spa at the same time. Rooms were pretty quiet tho so can’t complain and appeared quite clean. Tv was small however okay channels and also was able to chromecast from phone. Was given low floor room despite putting high floor request on booking. Bathtub is both short and narrow, if you’re over 1.8m, it’s tight. No slippers on arrival, had to call and ask. Bell staff don’t direct valet traffic or open doors and get your bags, not sure what they are doing. I would not recommend the breakfast at conservatory, again very basic and kinda pricey

k zh · 2025-10-27

Had a fantastic one-night stay in a beautiful family room just before Christmas. Made a wonderful base for Christmas shopping in the city and at DFO. Room was massive, and such beautiful views. Bathroom was like something out of a movie - including a special TV in the wall over the bathtub - which the kids thought was great. Cost worked out at only $100pp - and we got to use the amazing pool & gym. For a Christmas treat and a taste of luxury - it was awesome.

Timothy Curtis · 2025-12-24