Ordered from user eats. 2 large caramel sundaes with flakes. Got 2 small sundaes with no sauce and a single fry placed in each. Had to return to store to get order corrected. Store was quiet, can see why. Quality control needs improvement as does customer service. Someone been smoking too many cones before work.
Glyn Owen · 2025-12-20
My order was prepared right in front of my eyes and then ignored — it was actually put under the table instead of being handed to me.
The blonde manager clearly didn’t care — when I asked about it, he just mumbled something and walked away sarcastically. Honestly, even McDonald’s during peak hours has better organisation and respect for customers hats off for the employees today. Zero professionalism and zero accountability.
Zajeeth Zuhair · 2026-01-06
Came in a couple days ago and I asked for a chocolate shake with a cheeseburger extra pickles. I had received my order it was a vanilla shake with a tiny drizzle of chocolate sauce and a cheeseburger with no pickles, onion and sauce. Do better. It wasn’t mentioned to me either that they were unable to provide what was asked.
Merissa M · 2025-12-18
Ordered Iced Latte which us meant to be cold but when i got it wasnt really cold.. felt like they just gave me previously made order with no or melted ice.
Not happy at all with the service.
SyedIsrar Ahmed · 2026-01-05
The food was disgusting, covered in oil, the manager kept trying to gaslight me that it was because it was fresh. Also they forgot to put two other items in it. They’ve just completely given up on even any resemblance of professionalism.
Hadi Modarres · 2025-12-14